Help
Frequently asked questions
Can’t find your answer? Get in touch at contato@bigtrailadventure.com.
Expeditions
Pick your trip under Expeditions and fill in the pre-booking form. Our team reviews your profile, talks it through with you, and only then is your spot confirmed, with a contract and payment.
It depends on the route. Paved-road expeditions welcome any motorcycle in good condition; routes with gravel (ripio) and off-road sections call for a trail or big trail bike on dual-sport tires. Each expedition page lists our recommendation.
Yes, we have routes for different skill levels. Expeditions such as the Carretera Austral require intermediate to advanced experience; if you are new to long rides, we recommend starting with one of our routes in Brazil.
On most routes, yes. Just let us know in your pre-booking so we can plan accommodation and luggage.
An experienced rider from our team who takes care of planning, route changes, logistics and the unexpected — riding alongside you or supporting you remotely in real time.
Shop
We ship from Curitiba, Paraná, to anywhere in Brazil. The delivery time is shown at checkout, based on your postal code (CEP). T-shirts ship free. We do not ship outside Brazil yet.
Yes. You have 7 days from delivery to request an exchange or return. See our returns policy.
E-books and guides are sent by email once your payment is confirmed.
Content and partnerships
Only with permission. Write to contato@bigtrailadventure.com.
Send us an email with the subject “Route suggestion” or DM us on Instagram @bigtrail_adventure.
Check out our Media Kit and request a proposal on the Partnerships page. We also welcome press trips.
Click “Unsubscribe” at the bottom of any email or write to contato@bigtrailadventure.com.